Pickup and Return Service with Accidental Damage Protection offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. Plus, accidental damage protection covers spills, drops, falls and more. This service is limited to one claim.
Products specifications
Attribute name | Attribute value |
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Response Time | Repaired within 3-7 business days |
Place of service | Offsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 3 years |
Service method | Depot repair |
Additional information | Limited to 1 claim |
Care Pack type | Electronic |
Coverage period | 36 month(s) |
Warranty type | S |
Logistics options | Courier pick up and return |
Additional support option | Accidental damage protection |
Number of years | 3 year(s) |
Support type | Pickup and return |