The One Time Battery Replacement Service offers three convenient methods for replacing out-of-warranty batteries—Self-Replacement Service, Offsite Return Service, and Onsite Service. Under each option, one(1) replacement battery will be provided if the originally purchased battery drops below 50% charge capacity during normal use or if a cell failure has occurred before the 50% limit is reached.[1]
Products specifications
Attribute name | Attribute value |
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Response Time | Repaired within 3-7 business days |
Type | Pick-up&return |
Place of service | Offsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 4 years |
Service method | Depot repair |
Additional information | Includes one time battery replacement |
Care Pack type | Electronic |
Coverage period | 48 month(s) |
Warranty type | S |
Logistics options | Courier pick up and return |
Additional support option | Battery replacement |
Number of years | 4 year(s) |
Service type | Return to Base |
Support type | Pickup and return |