Nvidia Enterprise Business Critical Support Service

Enterprise Support Services This comprehensive offering comes with a Support, Upgrades, and Maintenance Subscription (SUMS), available for NVIDIA AI Enterprise software on your NVIDIA-Certified Systems™.

 

• Get broad platform support, including full enterprise-grade support for multiple deployment options: bare metal, virtualized, containerized, GPU and CPU-only, and public cloud
• Access NVIDIA AI experts for guidance on configuration and performance, including access to engineering. Experts are available 8:00 a.m.-5:00 p.m. during local business hours
• Receive priority notifications of the latest security fixes and maintenance releases
• Long-term support, up to three years, is available for designated software branches
• Customized support upgrade options are available, including a designated technical account manager (TAM) and business-critical support with 24/7 live agent access