WatchDog Support is Ruckus’ base level support offering. It provides customers with a strong foundation of support capabilities, including: 24x7 Technical Assistance, Access to software updates & major upgrades, more aggressive hardware replacement options and the ability to leverage the Ruckus Diagnostic Dashboard tool.
Products specifications
Attribute name | Attribute value |
---|
Number of years | 1 year(s) |
Service time (hours x days) | 24x7 |
Periodic product upgrades | Firmware |